Payment Gateway Issue.
30 June 2009
Grateful thanks from all here at the Keep
Many thanks to all our customers this weekend for their continued patience, whilst the on-going issues caused by Sage Pay were worked on by our web-developers, SurfOcracy.
Thanks also to Vince, Mike and the guys down at SurfOcracy for their speedy recovery of our payment gateway.
Ths issue was slow in being resolved by Sage Pay and was due to a change in computer protocol, which neither we nor SurfOcracy were warned about.
The issues are now fully rectified and the problems solved with our payment gateway now fully operational once more.
Orders are once more being processed and as we said in an earlier news item, all of you guys that suffered during this have all been sent some extra free goodies, as our way of saying a special thank you.
And now a sneaky teaser... we haven't spoken of this before, but look for something new, coming soon...